Frequently Asked Questions

1. Will the Halogen Cookbooks work with my oven?

    

   The books are a general guide to using any Halogen Oven. Obviously you should always refer to your own manufacturers guidelines if you are unsure.

2. How much is delivery?

    

   We don't think you should have to pay extra for delivery to anywhere in the UK so all delivery is free. This does mean however that generally your order will be sent by second class mail.                                                                                                                             We do charge for delivery outside of the UK:                                                                    Europe £1.80                                                                                                             Rest of World £5.00 

3. Why dont you have a customer service telephone number?                                                                                                                            We  ask that you send us an email if you have a query about your order or about ordering from our website.  We try to reply within 2 working days.

4. When will I receive my paperback order?

    

   Paperback books - We "self publish" our books, therefore we have to order the books direct from our publisher as and when they are ordered by you. It usually takes aound 10 working days for them to arrive from the publisher and takes a couple more days for us to get them out to you. However we ask that you allow 28 days for delivery and then contact us by email at thebookshoparoundthecorner@gmail.com 

5. When will I receive my ebook?

    

   Our ebooks are delivered automatically by email once you have paid by paypal.  It can take up to 24hours for delivery, however if you do not receive your ebooks, please let us know as soon as you can.

6. What if I am not happy with my order?

    

   Simply contact us and we will arrange for a full refund. We do like to hear why you are not happy with your order, so would appreciate any feedback you can give?

7. Are there any plans to publish the Vegetarian Cookbook and Cooking for the Elderly in paperback format?

    

   The new version of "Halogen Heaven" The collection now includes the recipes from both of these ebooks.

8. How do I use Paypal?

    

   Paypal is very simple to use. Click here for a guide to using it.

9. How do I pay by cheque?

    

   Please download our order form and send it with a cheque. If you do not have a printer simply send a covering letter with your cheque (please don't forget to include you address!).

10. What is an eBook?

An eBook is an electronic document which you open on your computer and can either print off to read later or read directly from you computer. Our eBooks are in .pdf format which requires the use of acrobat reader - a software program usually found on most modern computers these days. Your eBook is delivered to you by email and is usually an attachment. You simply click on the attachment and it opens up in front of you or asks you to save it to your computer.